DoubleTree by Hilton Queenstown | Hotel in Kawarau Falls

| 8.6 (1007 Reviews) |  1 Bathroom  Stay&Play
Kelvin Heights Hotel | DoubleTree by Hilton Queenstown

Hotel in Kelvin Heights, Kawarau Falls

Luxury hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Other amenities include a snack bar/deli, a coffee shop/cafe, and WiFi in public areas.
DoubleTree by Hilton Queenstown offers 98 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Kawarau Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Unique Amenities

  • Air Conditioner
  • Parking
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Skiing
  • Wellness Facilities
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
Read More Read Less

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out Check-out before 11:00 am contactless check-out available
Payment Policy Fee for full breakfast: approximately nzd 36 per person fee for in-room wired internet: nzd 9.95 (rates may vary) fee for wireless internet in public areas: nzd 14.95 (rates may vary) fee for wired internet in public areas: nzd 14.95 (rates may vary) self parking fee: nzd 16 per day credit card charges are subject to a surcharge of 2 percent a facilities fee includes use of: sauna; hot tub; swimming pool the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy Pets not allowed
Other Policy Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge. cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash
 
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300, New Zealand

What Our Guests say 500 + Reviews

Sep 3, 2025 04:08:26 AM
Summary: Check in was amazing - the woman serving me was so lovely and helpful. Room has amazing views and lovely beds, cant fault it.
Haley Haley
Jun 30, 2025 09:51:25 AM
Summary: This is our second stay at this hotel, the first time was not a great experience but this time it was with only one downside, the parking. There was next to no parking available when we arrived around 8pm. We lucked out on our second drive round with a park in a gravel area at the back of the hotel but the parking is owned by a third party and is $16 a night. The hotel itself was great.... the person at reception was awesome, really helpful and nothing beats a warm cookie on arrival.... well, except 2 cookies!!!! The bed is super comfortable and the room overall is nice but the lounge is a little small. We had a late check in and left early the next morning so weren't fussed at having a concrete wall and a gravel carpark to look at. If you are there for a view of the lake it would be worth asking for one when you book it.
Lisa Lisa
Jun 15, 2025 01:08:16 PM
Summary: The sunny side of Queenstown! Hotel was fantastic, staff friendly and helpful. Will definitely stay again.
Debbie Debbie
Jun 14, 2025 07:08:37 AM
Summary: Great place to stay, very clean and lovely. Very limited free parking at the hotel - we can ended up paying for parking at $16 a day.
Venessa Venessa
Jun 9, 2025 09:14:50 AM
Summary: Very nice front desk staff!
Marcus Marcus
Jun 5, 2025 08:20:58 AM
Summary: Excellent rooms and facilities Fantastic welcome from lovely friendly staff especially Mona taking care of me after a busy work day Highly recommend
craig craig
Jun 4, 2025 08:01:09 AM
Summary: I coulnt fault this place. The staff are so warm and friendly. Definitely coming back here.
sainivalati sainivalati
Jun 2, 2025 07:28:14 AM
Summary: Clean and comfortable rooms, however hardly any hot water lukewarm at best. Staff were attentive, would have been practical to know before booking that we couldn’t use the adjacent swimming pool at the Hilton without incurring an additional cost.
Sarah Sarah
Jun 1, 2025 07:29:57 AM
Summary: Great, quiet, and clean property. Customer service was also excellent and friendly staff. It's close to the main local areas and has a nice view. Definitely will plan to come back.
Simran Simran
May 25, 2025 03:12:16 AM
Summary: We loved our stay here! We stayed here for a couple nights of our honeymoon and they made it such a special experience. Very hospitable and generous. Would absolutely stay again!
Zoe Zoe

FAQ's

Is this DoubleTree by Hilton Queenstown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the DoubleTree by Hilton Queenstown have a swimming pool?

No, this DoubleTree by Hilton Queenstown does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in DoubleTree by Hilton Queenstown?

Best-rates for the DoubleTree by Hilton Queenstown starts from $149 per night with includes Restaurant, Internet, Accessibility, Skiing, Wellness Facilities, Kitchen, Laundry, TV, Wheelchair Accessible, Business Services, Bedding/Linens, Toiletries, Guest Services, Breakfast, Parking, Security/Safety, Bar, Child Friendly, Air Conditioner StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is DoubleTree by Hilton Queenstown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the DoubleTree by Hilton Queenstown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the DoubleTree by Hilton Queenstown is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the DoubleTree by Hilton Queenstown?

Based on the information reported by the owner or manager, the DoubleTree by Hilton Queenstown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for DoubleTree by Hilton Queenstown?

Based on the information reported by the owner or manager, details for the cancellation policy for the DoubleTree by Hilton Queenstown are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $149
You will be redirected to  
Hot Deal - It has been viewed 129 times today
Not the right fit? Check out our other properties in Kelvin Heights